Payment Policy & Refunds


General Information

navitusStudyGuides (hereafter referred to as "navitusStudyGuides" or "Study Guides" or "nSG") is owned by Navitus Education Private Limited (hereafter referred to as "our", "us", "the company", "Navitus" or "Navitus Education") and comprises of the website hosted at http://www.navitusStudyGuides.com (hereafter referred to as "the website", "our website") and the corresponding mobile app (hereafter referred to as "the mobile app" or "our mobile app"). The website and the mobile app maybe distributed via multiple platforms and multiple operating systems.

If you do not agree with anything in this policy (or any terms and conditions outlined in our terms of use, disclaimers and/or any of our policies), you should stop accessing and using navitusStudyGuides (our website and our mobile app) immediately.



Payment Options

We offer you ('the user') multiple payment methods. We use a trusted payment gateway partner which uses a secure encryption technology to keep your transaction details confidential at all times. We accept payments made using Visa, MasterCard, and American Express credit/debit cards, internet banking and/or digital wallets.

*   Credit cards
     We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number. 

*   Debit cards
     We accept payments made using Visa, and MasterCard debit cards. To pay using your debit card at checkout, you will need your card number, expiry date, three-digit CVV number.

*   NetBanking
     We accept payments made using NetBanking. Choose NetBanking option during the checkout process and authorize the transaction using your Login and NetBanking password.

*   Digital Wallets
   We accept payments made using digital wallets such as Paytm or PayPal. These systems store your payment details, such as credit/debit cards, banking details (savings or checking account information) and cash balances, which can then be used to make payments.



Payment Information & Processing

When you purchase our products or services, you will be required to input your personal information such as name, e-mail address, telephone number, address(s), credit card number, expiration, and CVV number to make the payment and complete the transaction. Your payment is processed by a secured payment gateway operated by a leading Indian financial institution which uses Secure Encryption Technology (SSL).

Although, your personal information may be stored with us for the purposes of recording, bookkeeping, and generating reports, we do not store your payment information in our system. 



Taxes & Other Charges

The prices listed on navitusStudyGuides are inclusive of all taxes – General Services Tax (GST), or any other Sales/Service Taxes. Discounts (if applicable) will be applied to this price. Any other charges (if applicable) will be added at the end to calculate the final purchase price.



Payment Security

Your online transaction on navitusStudyGuides is secure with the highest levels of transaction security currently available on the Internet. We use 256-bit encryption technology to protect your information while securely transmitting it to the payment gateway for processing. 

All payments on navitusStudyGuides are processed through secure and trusted payment gateway operated by a leading Indian financial institution which uses Secure Encryption Technology (SSL). 
 


Refunds

Due to the nature of digital content, Navitus does not offer refund on any products or services you purchase via navitusStudyGuides. However, to ensure that our potential customers have full comfort and complete satisfaction about the purchase of their product or service, we do offer a FREE TRIAL to all our potential customers so that they can use our products or services for ABSOLUTELY FREE for a limited duration.

No payment information (credit card, bank account or payment wallet) is required to avail of the FREE TRIAL, and you are within your right not to purchase any of our products or services after the FREE TRIAL is over. We reserve the right to completely eliminate the FREE TRIAL or change its period at our sole discretion. 


 
Miscellaneous

We will not be responsible whatsoever with respect of any loss or damage arising directly or indirectly due to – 

1.    Lack of authorization for any transaction(s); 
2.   Exceeding the preset spending or credit limit; or 
3.   Decline of a transaction for any other reason(s) whatsoever. 

We will not be liable for any damages, interests or claims resulting from not processing transaction(s) or any delay in processing which may be beyond our control.



Privacy

We respect your privacy and are committed to protecting it. Please see our 'Privacy Policy' on navitusStudyGuides for additional details.



Implied Consent

By using navitusStudyGuides and/or by providing your information, you consent to our terms of use, disclaimers and all our policies including the collection and use of the information you disclose on our website and/or our mobile app.



Changes & Variations

We reserve the right, at our sole discretion, to change, modify, add or remove portions of this policy, our terms of use, disclaimers and our other policies at any time without any prior written notice to you. 

It is your responsibility to review our terms of use, disclaimers and all our policies periodically for any additions, deletions, updates and/or changes. 

Your continued use of the navitusStudyGuides following the posting of changes will be deemed as your acceptance of the revised terms of use, disclaimers and/or all our policies including this policy.



About Us

navitusStudyGuides provides educational content including, but not limited to digital educational content, question banks and sample examinations to aid students in revising educational material and internalizing concepts.

navitusStudyGuides is owned by Navitus Education Private Limited.



Contact Us

Any questions, concerns, issues or problems about our payment policy and refunds may be addressed to - 

Navitus Education Private Limited
Attn: Payment Policy & Refunds
7th Floor, Boston House 
Suren Road, Andheri East
Mumbai, MH 400 093
Email: helpdesk@navitusStudyGuides.com

Last modified: 28 July 2021